Product Description
This item will be shipped to you directly from the manufacturer.
Processing and fulfillment times are subject to manufacturer availability. If there are any delays, you will be contacted by us with a more accurate delivery timeframe.
FREIGHT SHIPMENTS
It is important to assess the product being shipped against your location and material-handling capabilities.
Please be aware that your location needs to be prepared to properly handle and sign for freight shipments. You need to have access to a dock location, a forklift or the ability to unload the product from the freight carrier's trailer.
If your location does not have a traditional loading dock or forklift to unload your LTL freight out of the trailer, a Lift gate service will be required. There will be an additional charge of $100 to $200 dollars for the service. Sometimes it can be more or less. It varies by carrier and even by market with different carriers. It often depends on the supply and demand of lift gate equipped trucks in your area.
If a shipment is too heavy or the footprint (i.e., panel saws, metalworking lathes, mill/drills) is too large to ship via small parcel carrier (USPS, UPS or FedEx), it is shipped via a freight carrier. Freight shipments are considered tail gate deliveries, meaning that the driver is only responsible for moving the shipment to the rear of the trailer and will not assist with unloading.
For non-commercial deliveries, the freight carrier will contact you to schedule a delivery window and confirm if lift gate services are required. If lift gate service is requested, the driver is responsible for lowering the product to the ground during delivery. Freight shipments delivered to a residential location are considered curb side deliveries, meaning the driver will make the delivery in the street at the end of the customer’s driveway. Freight Carriers are not required to enter driveways to make residential deliveries due to liability and safety issues.
Although most deliveries go smoothly, sometimes there are exceptions beyond our control. Machines weighing over 2,000 pounds, bulky and oversized machines with a large footprint may not be able to be delivered via a lift gate for risk of injury or damage to the machine. There are also inaccessible remote, residential or high density urban areas that freight carriers cannot safely access. If encountered, such shipments are available for dock delivery or will be required to be picked up from the carrier’s terminal.
If you have any questions about freight delivery options, contact us at info@FactoryDirectSupplyOnline.com
Reviews
FAQs
Standard Shipping is free on orders over $25 within the contiguous US. If the order is under $25.00, the shipping is $8.99 set fee for shipping within the contiguous US.
Most of our products will ship within 1 to 3 Business Days. Some Special order products will ship within 2 to 5 Business Days. Preorders will be shipped to you on a first come first serve basis as soon as available from the manufacturer. Items that are "Made-to-Order" (Custom order products) will be shipped when fabrication is completed, shipping and delivery times will vary and depend on manufacturing.
Products that are shipped directly from the manufacturer will have processing and fulfilment times subject to manufacturer availability.
Preorders are shipped on a first come first serve basis as soon as available from the manufacturer, the sooner you place your Preorder the sooner your order will ship.
Freight shipping Policy:
Orders/Items too large or heavy may require special handling/Shipping and may require to be sent by truck. Someone must be present to accept truck deliveries. Standard truck delivery is to a dock facility designed to receive freight. You will be notified within 24 hours of ordering to confirm delivery. Lift gates for deliveries are available for an additional fee.
We offer Financing options through Clicklease
Please email your Return request to info@FactoryDirectSupplyOnline.com
Include the order number and the reason for your return.
All returns, regardless of their categorization, must include all original parts, be in their original packaging, and in the condition in which they were received. You may not qualify to receive a refund If the returned item is used, damaged, missing any parts, or is damaged during return shipping.
Checkout our complete Return policy
You can contact us through our contact page! We will be happy to assist you.